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    FAQs

    Please keep in mind that no 2 people care for their hair the same way. There are so many factors to consider; products used, climate, water, how often hair is washed, heating tools, and of course how you individually care for our hair. However, considering the best proper care is being done, we have seen our Platinum Collection hair last a minimum of 2-3 years and longer and our Premium & Royal Collection Hair last a minimum of 1 year and longer.

    A common frequently asked question that we receive is how many bundles are required for an install with our hair? A common misconception that occurs is customers will generally use virgin hair equivalents, or base their quantity amounts from previous companies. Due to the quality of hair we source, and the procedures used when creating our wefts we ensure that you will always receive the fullest bundles possible. Please see below the recommended quantities for our products.

    ·       If you are purchasing lengths between 12″ & 18″ you will need 2-3 bundles.

    ·       If you are purchasing lengths between 20″ & 30″ you will need 3-4 bundles. 

    Always use your longest length to determine the correct amount of hair to purchase. Example: If you are purchasing a 16″/18″/20″ you will need 3-4 bundles.

    These requirements apply to traditional sew-ins, closure and frontal sew-ins and/or units. Very Important: Do Not skip purchasing a bundle because you choose to purchase a closure or frontal.

    All sales are final. We do not offer refunds/exchanges, nor do we allow cancellations/ returns. Please keep in mind that each bundle of hair is different from others. Although similar, because this hair is Raw and Virgin Human Hair, no item is exactly the same. Items will not be replaced or exchanged for this reason. EvolveEffect.com reserves the right to refuse any returns at any time.

    Processing time for orders is 3-5 business days (business days do not include weekends or holidays). These times may be extended during holidays, launches/restocks, limited-edition releases, and promotions. Once shipped, delivery time within the United States is 3-6 days and 10-21 business days internationally. We do not offer expedited shipping at this time. All orders are shipped via USPS. Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays or transfers from USPS to international mail carriers